:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--brand-50:#eff5ff;--brand-100:#dbe8fe;--brand-200:#bfd5fe;--brand-300:#93b8fd;--brand-400:#6091fa;--brand-500:#3b76f6;--brand-600:#2563eb;--brand-700:#1d4ed8;--brand-soft-bg:#eef4ff;--brand-soft-fg:#1d4ed8;--brand-ring:#2563eb29;--cyan-soft-bg:#ecfeff;--cyan-soft-fg:#0e7490;--ok:#16a34a;--ok-soft-bg:#ecfdf3;--ok-soft-fg:#107f3b;--warn:#d97706;--warn-soft-bg:#fffaeb;--warn-soft-fg:#b45309;--danger:#dc2626;--danger-soft-bg:#fef3f2;--danger-soft-fg:#b42318;--violet:#7c3aed;--violet-soft-bg:#f4f3ff;--violet-soft-fg:#6927da;--slate-soft-bg:#f2f4f7;--slate-soft-fg:#475467;--bg:#f7f8fa;--surface:#fff;--surface-muted:#f5f7fa;--surface-hover:#fafbfc;--surface-sunken:#eef1f5;--border:#e7eaf0;--border-strong:#d3d9e2;--text:#101828;--text-secondary:#475467;--text-subtle:#98a2b3;--topbar-bg:#ffffffdb;--overlay-bg:#1018287a;--shadow-color:16, 24, 40;--r-xs:6px;--r-sm:8px;--r-md:10px;--r-lg:14px;--r-xl:18px;--r-full:999px;--sh-1:0 1px 2px rgba(var(--shadow-color), .04), 0 1px 3px rgba(var(--shadow-color), .06);--sh-2:0 4px 14px -2px rgba(var(--shadow-color), .1), 0 2px 4px -2px rgba(var(--shadow-color), .05);--sh-3:0 18px 44px -14px rgba(var(--shadow-color), .26);--ctl-h:44px;--ctl-h-sm:34px;--container:720px;--container-wide:1240px;--font:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Helvetica Neue", Arial, sans-serif;--font-num:ui-monospace, SFMono-Regular, Menlo, Consolas, monospace}[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--brand-50:#12203c;--brand-100:#17294d;--brand-200:#1e3a6b;--brand-300:#2a4f92;--brand-400:#4b7fe0;--brand-500:#6b9bf5;--brand-600:#8ab2f8;--brand-700:#a8c6fb;--brand-soft-bg:#3b76f629;--brand-soft-fg:#9dc0fb;--brand-ring:#6b9bf547;--cyan-soft-bg:#06b6d429;--cyan-soft-fg:#67e8f9;--ok:#34d399;--ok-soft-bg:#34d39926;--ok-soft-fg:#6ee7b7;--warn:#fbbf24;--warn-soft-bg:#fbbf2426;--warn-soft-fg:#fcd34d;--danger:#f87171;--danger-soft-bg:#f8717126;--danger-soft-fg:#fca5a5;--violet:#a78bfa;--violet-soft-bg:#a78bfa29;--violet-soft-fg:#c4b5fd;--slate-soft-bg:#94a3b824;--slate-soft-fg:#94a3b8;--bg:#0e1116;--surface:#161a21;--surface-muted:#1b202a;--surface-hover:#202632;--surface-sunken:#12161c;--border:#262c38;--border-strong:#333b49;--text:#e8ebf1;--text-secondary:#9aa5b5;--text-subtle:#6b7686;--topbar-bg:#161a21d1;--overlay-bg:#03060c9e;--shadow-color:0, 0, 0;--sh-1:0 1px 2px #0006;--sh-2:0 6px 18px -4px #0000008c;--sh-3:0 20px 48px -16px #000000b3}*,:before,:after{box-sizing:border-box}*{margin:0;padding:0}html{-webkit-text-size-adjust:100%}body{font-family:var(--font);background-color:var(--bg);color:var(--text);min-height:100vh;padding-bottom:calc(72px + env(safe-area-inset-bottom));-webkit-tap-highlight-color:transparent;-webkit-font-smoothing:antialiased;font-size:15px;line-height:1.6}h1,h2,h3,h4{font-size:inherit;font-weight:700;line-height:1.4}button,input,select,textarea{font:inherit;color:inherit}a{color:var(--brand-600);text-decoration:none}a:hover{text-decoration:underline}a.btn:hover{text-decoration:none}img{max-width:100%;display:block}svg{flex:none;display:block}:focus-visible{outline:2px solid var(--brand-500);outline-offset:2px;border-radius:var(--r-xs)}::selection{background:var(--brand-200);color:var(--text)}@media (width>=900px){::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:var(--r-full);background-clip:content-box;border:3px solid #0000}::-webkit-scrollbar-thumb:hover{background:var(--text-subtle);background-clip:content-box}}.topbar{z-index:60;background:var(--topbar-bg);-webkit-backdrop-filter:saturate(180%)blur(12px);border-bottom:1px solid var(--border);position:sticky;top:0}.topbar .nav-wrap{max-width:var(--container-wide);justify-content:space-between;align-items:center;gap:12px;min-height:56px;margin:0 auto;padding:8px 16px;display:flex}.topbar .brand{align-items:center;gap:10px;min-width:0;display:flex}.logo-mark{border-radius:var(--r-md);background:linear-gradient(140deg, var(--brand-500), #06b6d4);color:#fff;width:34px;height:34px;box-shadow:0 2px 6px var(--brand-ring);flex:none;place-items:center;display:grid}.topbar .titles{min-width:0}.topbar .title{letter-spacing:.2px;white-space:nowrap;text-overflow:ellipsis;font-size:15.5px;font-weight:700;overflow:hidden}.topbar .subtitle{color:var(--text-subtle);white-space:nowrap;text-overflow:ellipsis;font-size:11.5px;line-height:1.3;overflow:hidden}.portal-tag{border-radius:var(--r-full);background:var(--brand-soft-bg);color:var(--brand-soft-fg);white-space:nowrap;border:1px solid #0000;align-items:center;gap:5px;padding:3px 10px;font-size:11.5px;font-weight:600;display:inline-flex}.topbar-actions{flex:none;align-items:center;gap:8px;display:flex}.user-chip{border-radius:var(--r-full);background:var(--surface-muted);border:1px solid var(--border);color:var(--text-secondary);align-items:center;gap:7px;max-width:190px;padding:4px 10px 4px 4px;font-size:12.5px;display:inline-flex}.user-chip .avatar{border-radius:var(--r-full);background:var(--brand-soft-bg);width:26px;height:26px;color:var(--brand-soft-fg);flex:none;place-items:center;font-size:12px;font-weight:700;display:grid}.user-chip .name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.app-container{max-width:var(--container);margin:0 auto;padding:14px 14px 20px}.app-container.wide{max-width:var(--container-wide)}.app-container.narrow{max-width:440px}.stack>*+*{margin-top:12px}.tabbar{z-index:70;background:var(--topbar-bg);-webkit-backdrop-filter:saturate(180%)blur(12px);border-top:1px solid var(--border);padding-bottom:env(safe-area-inset-bottom);display:flex;position:fixed;bottom:0;left:0;right:0}.tabbar-item{cursor:pointer;color:var(--text-subtle);background:0 0;border:0;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:3px;min-height:52px;padding:8px 4px 7px;font-size:11.5px;transition:color .16s;display:flex;position:relative}.tabbar-item:before{content:"";border-radius:0 0 var(--r-full) var(--r-full);background:0 0;width:26px;height:2px;transition:background .16s;position:absolute;top:0;left:50%;transform:translate(-50%)}.tabbar-item.active{color:var(--brand-600);font-weight:600}.tabbar-item.active:before{background:var(--brand-600)}.tabbar-item .dot{border-radius:var(--r-full);background:var(--danger);color:#fff;text-align:center;min-width:16px;height:16px;padding:0 4px;font-size:10px;font-weight:700;line-height:16px;position:absolute;top:6px;right:calc(50% - 18px)}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-1);margin-bottom:12px;padding:16px}.card.flat{box-shadow:none}.card.tinted{background:var(--surface-muted)}.card-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:14px;display:flex}.card-head.wrap{flex-wrap:wrap}.card-title{align-items:center;gap:8px;min-width:0;font-size:15px;font-weight:700;display:flex}.card-sub{color:var(--text-subtle);font-size:12.5px;font-weight:500}.step-index{border-radius:var(--r-full);background:var(--brand-soft-bg);width:22px;height:22px;color:var(--brand-soft-fg);flex:none;place-items:center;font-size:12px;font-weight:700;display:grid}.divider{background:var(--border);border:0;height:1px;margin:14px 0}.soft-block{background:var(--surface-muted);border:1px solid var(--border);border-radius:var(--r-lg);padding:12px 14px}.alert{border-radius:var(--r-md);border:1px solid #0000;align-items:flex-start;gap:8px;padding:10px 12px;font-size:13px;line-height:1.55;display:flex}.alert-danger{background:var(--danger-soft-bg);color:var(--danger-soft-fg);border-color:#0000}.alert-ok{background:var(--ok-soft-bg);color:var(--ok-soft-fg)}.alert-warn{background:var(--warn-soft-bg);color:var(--warn-soft-fg)}.alert-info{background:var(--brand-soft-bg);color:var(--brand-soft-fg)}.alert .dup-list{flex-direction:column;gap:6px;margin-top:8px;display:flex}.dup-row{border-radius:var(--r-sm);background:#7f7f7f1a;align-items:center;gap:8px;padding:6px 8px;font-size:12px;line-height:1.4;display:flex}.dup-no{font-family:var(--font-num);font-weight:600}.dup-when{opacity:.72;font-variant-numeric:tabular-nums;margin-left:auto}.grid-form{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:0 12px;display:grid}.field{margin-bottom:14px}.field:last-child{margin-bottom:0}.label{color:var(--text-secondary);align-items:center;gap:4px;margin-bottom:6px;font-size:13px;font-weight:600;display:flex}.label .req{color:var(--danger);font-weight:700}.label .opt{color:var(--text-subtle);font-size:11.5px;font-weight:500}.control{width:100%;min-height:var(--ctl-h);border:1px solid var(--border-strong);border-radius:var(--r-md);background:var(--surface);color:var(--text);padding:10px 12px;font-size:15px;transition:border-color .15s,box-shadow .15s,background .15s}.control::placeholder{color:var(--text-subtle)}.control:hover{border-color:var(--text-subtle)}.control:focus{border-color:var(--brand-500);box-shadow:0 0 0 3px var(--brand-ring);outline:0}.control.invalid{border-color:var(--danger);box-shadow:0 0 0 3px var(--danger-soft-bg)}textarea.control{resize:vertical;min-height:92px;line-height:1.6}.select-wrap{position:relative}.select-wrap select.control{appearance:none;cursor:pointer;padding-right:36px}.select-wrap:after{content:"";background:var(--text-subtle);pointer-events:none;width:16px;height:16px;position:absolute;top:50%;right:12px;transform:translateY(-50%);-webkit-mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='black' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") 50%/contain no-repeat;mask:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='black' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") 50%/contain no-repeat}.hint{color:var(--text-subtle);align-items:center;gap:4px;margin-top:6px;font-size:12px;display:flex}.hint.center{text-align:center;justify-content:center}.col.start{align-items:flex-start}.chip>.chk{display:none}.chip.active>.chk{margin-left:-3px;display:block}.chips-group{flex-wrap:wrap;gap:8px;display:flex}.chip{border:1px solid var(--border-strong);border-radius:var(--r-full);background:var(--surface);min-height:36px;color:var(--text-secondary);cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:6px;padding:6px 14px;font-size:13.5px;transition:background .14s,border-color .14s,color .14s,transform 80ms;display:inline-flex}.chip:hover{border-color:var(--text-subtle);color:var(--text)}.chip:active{transform:scale(.96)}.chip.active{background:var(--brand-soft-bg);border-color:var(--brand-400);color:var(--brand-soft-fg);font-weight:600}.chip.warn.active{background:var(--warn-soft-bg);border-color:var(--warn);color:var(--warn-soft-fg)}.chip.danger.active{background:var(--danger-soft-bg);border-color:var(--danger);color:var(--danger-soft-fg)}.btn{min-height:var(--ctl-h);border-radius:var(--r-md);background:var(--brand-600);color:#fff;cursor:pointer;text-align:center;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:6px;padding:10px 18px;font-size:14.5px;font-weight:600;transition:background .15s,border-color .15s,color .15s,transform 80ms,box-shadow .15s;display:inline-flex}.btn:hover{background:var(--brand-700)}.btn-primary{background:var(--brand-600);color:#fff}.btn-primary:hover{background:var(--brand-700)}.btn:active{transform:scale(.985)}.btn-outline{background:var(--surface);border-color:var(--border-strong);color:var(--text-secondary)}.btn-outline:hover{background:var(--surface-hover);border-color:var(--text-subtle);color:var(--text)}.btn-soft{background:var(--brand-soft-bg);color:var(--brand-soft-fg);border-color:#0000}.btn-soft:hover{background:var(--brand-100)}.btn-ghost{color:var(--text-secondary);background:0 0;border-color:#0000}.btn-ghost:hover{background:var(--surface-muted);color:var(--text)}.btn-ok{background:var(--ok)}.btn-ok:hover{filter:brightness(.94)}.btn-warn{background:var(--warn)}.btn-warn:hover{filter:brightness(.94)}.btn-danger{background:var(--danger)}.btn-danger:hover{filter:brightness(.94)}.btn-sm{min-height:var(--ctl-h-sm);border-radius:var(--r-sm);gap:5px;padding:5px 12px;font-size:12.5px}.btn-lg{min-height:48px;font-size:15.5px}.btn-block{width:100%}.btn[disabled],.chip.disabled{opacity:.5;cursor:not-allowed;pointer-events:none}.icon-btn{border:1px solid var(--border);border-radius:var(--r-md);background:var(--surface);width:36px;height:36px;color:var(--text-secondary);cursor:pointer;place-items:center;transition:background .15s,color .15s,border-color .15s;display:inline-grid}.icon-btn:hover{background:var(--surface-muted);color:var(--text)}.icon-btn.bare{background:0 0;border-color:#0000}.photos-grid{flex-wrap:wrap;gap:10px;margin-top:8px;display:flex}.spinner{opacity:.85;border:2px solid;border-top-color:#0000;border-radius:50%;flex:none;width:14px;height:14px;animation:.7s linear infinite spin;display:inline-block}.spinner.lg{border-width:2.5px;width:20px;height:20px}.btn.is-loading{cursor:progress;opacity:.9}.btn.is-loading .spinner{margin-right:2px}.confirm-desc{color:var(--text-secondary);white-space:pre-wrap;margin:0 0 2px;font-size:13.5px;line-height:1.7}.confirm-desc.danger{color:var(--danger-soft-fg)}.field-error{color:var(--danger-soft-fg);align-items:center;gap:4px;margin-top:6px;font-size:12px;display:flex}.photo-item{border-radius:var(--r-md);border:1px solid var(--border);background:var(--surface-muted);width:78px;height:78px;position:relative;overflow:hidden}.photo-item.uploading{border-style:dashed;border-color:var(--brand-300,var(--border-strong));color:var(--brand-600);flex-direction:column;justify-content:center;align-items:center;gap:2px;padding:0;display:flex;position:relative;overflow:hidden}.photo-item.uploading:after{content:"";height:3px;width:var(--p,0%);background:var(--brand-600);transition:width .2s;position:absolute;bottom:0;left:0}.photo-item.uploading .upload-box{flex-direction:column;align-items:center;gap:3px;display:flex}.photo-item.uploading .upload-pct{color:var(--brand-600);font-size:11.5px;font-style:normal;font-weight:600}.photo-item.uploading .upload-label{color:var(--text-subtle);font-size:11px}.photo-item.sm{width:60px;height:60px}@keyframes spin{to{transform:rotate(360deg)}}.photo-item img{object-fit:cover;cursor:zoom-in;width:100%;height:100%}.photo-item .btn-remove{color:#fff;border-radius:var(--r-full);cursor:pointer;background:#1018289e;place-items:center;width:20px;height:20px;font-size:13px;line-height:1;display:grid;position:absolute;top:3px;right:3px}.photo-upload-btn{border:1.5px dashed var(--border-strong);border-radius:var(--r-md);width:78px;height:78px;color:var(--text-subtle);cursor:pointer;background:0 0;flex-direction:column;justify-content:center;align-items:center;gap:2px;font-size:11.5px;transition:border-color .15s,color .15s,background .15s;display:flex}.photo-upload-btn:hover{border-color:var(--brand-400);color:var(--brand-600);background:var(--brand-soft-bg)}.ticket-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-1);margin-bottom:12px;padding:14px 16px;transition:border-color .16s,box-shadow .16s;position:relative}.ticket-card:hover{border-color:var(--brand-300);box-shadow:var(--sh-2)}.ticket-card.is-timeout{border-left:3px solid var(--danger)}.ticket-card.is-urgent{border-left:3px solid var(--warn)}.ticket-head{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.ticket-no{font-size:11.5px;font-family:var(--font-num);color:var(--text-subtle);background:var(--surface-muted);border:1px solid var(--border);border-radius:var(--r-xs);letter-spacing:.2px;align-items:center;padding:1px 6px;display:inline-flex}.badge-row{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:6px;display:flex}.badge-row.start{justify-content:flex-start}.ticket-title{flex-wrap:wrap;align-items:center;gap:6px;margin:8px 0 0;font-size:15.5px;font-weight:700;display:flex}.ticket-meta{color:var(--text-secondary);flex-wrap:wrap;align-items:center;gap:4px 14px;margin-top:6px;font-size:12.5px;display:flex}.ticket-meta .meta-item{align-items:center;gap:4px;display:inline-flex}.ticket-meta .meta-item.urgent{color:var(--danger-soft-fg)}.info-row .v{flex-wrap:wrap;align-items:center;gap:4px;display:flex}.ticket-desc{color:var(--text-secondary);background:var(--surface-muted);border:1px solid var(--border);border-radius:var(--r-md);margin-top:10px;padding:8px 10px;font-size:13.5px;line-height:1.6}.ticket-actions{border-top:1px dashed var(--border);flex-wrap:wrap;gap:8px;margin-top:12px;padding-top:12px;display:flex}.badge{border-radius:var(--r-xs);white-space:nowrap;align-items:center;gap:3px;height:22px;padding:0 8px;font-size:11.5px;font-weight:600;display:inline-flex}.badge.b-pending{background:var(--warn-soft-bg);color:var(--warn-soft-fg)}.badge.b-assigned{background:var(--brand-soft-bg);color:var(--brand-soft-fg)}.badge.b-working{background:var(--violet-soft-bg);color:var(--violet-soft-fg)}.badge.b-done{background:var(--ok-soft-bg);color:var(--ok-soft-fg)}.badge.b-closed{background:var(--slate-soft-bg);color:var(--slate-soft-fg)}.badge.b-rejected{background:var(--danger-soft-bg);color:var(--danger-soft-fg)}.badge.b-timeout{background:var(--danger-soft-bg);color:var(--danger-soft-fg);animation:1.9s ease-in-out infinite pulse}.badge.b-remind{background:var(--danger-soft-bg);color:var(--danger-soft-fg)}.badge.b-plain{background:var(--surface-muted);color:var(--text-secondary)}@keyframes pulse{0%,to{opacity:1}50%{opacity:.55}}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:12px;display:grid}.kpi-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-1);justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.kpi-body{min-width:0}.kpi-card .val{font-variant-numeric:tabular-nums;letter-spacing:-.2px;font-size:24px;font-weight:800;line-height:1.2}.kpi-card .lbl{color:var(--text-subtle);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.kpi-icon{border-radius:var(--r-md);flex:none;place-items:center;width:38px;height:38px;display:grid}.kpi-card.clickable{cursor:pointer}.kpi-card.clickable:hover{border-color:var(--danger);box-shadow:var(--sh-2)}.kpi-icon.i-brand{background:var(--brand-soft-bg);color:var(--brand-soft-fg)}.kpi-icon.i-warn{background:var(--warn-soft-bg);color:var(--warn-soft-fg)}.kpi-icon.i-ok{background:var(--ok-soft-bg);color:var(--ok-soft-fg)}.kpi-icon.i-danger{background:var(--danger-soft-bg);color:var(--danger-soft-fg)}.kpi-icon.i-violet{background:var(--violet-soft-bg);color:var(--violet-soft-fg)}.kpi-icon.i-cyan{background:var(--cyan-soft-bg);color:var(--cyan-soft-fg)}.bar-list{flex-direction:column;gap:10px;display:flex}.bar-row{grid-template-columns:96px 1fr 52px;align-items:center;gap:10px;font-size:13px;display:grid}.bar-row .bar-name{color:var(--text-secondary);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.bar-track{border-radius:var(--r-full);background:var(--surface-sunken);height:8px;display:block;overflow:hidden}.bar-fill{border-radius:var(--r-full);background:linear-gradient(90deg, var(--brand-500), #22d3ee);min-width:2px;height:100%;transition:width .4s;display:block}.bar-row .bar-val{text-align:right;font-variant-numeric:tabular-nums;color:var(--text-secondary);font-size:12.5px}@media (width<=480px){.bar-row{grid-template-columns:74px 1fr 44px}}.tbl-wrap{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-1);overflow:hidden}.tbl-scroll{overflow-x:auto}.tbl{border-collapse:collapse;width:100%;font-size:13.5px}.tbl th,.tbl td{text-align:left;border-bottom:1px solid var(--border);vertical-align:middle;padding:11px 14px}.tbl th{background:var(--surface-muted);color:var(--text-secondary);white-space:nowrap;font-size:12px;font-weight:600;position:sticky;top:0}.tbl tbody tr:last-child td{border-bottom:0}.tbl tbody tr{transition:background .14s}.tbl tbody tr:hover{background:var(--surface-hover)}.tbl td.num{font-variant-numeric:tabular-nums;white-space:nowrap}.tbl-actions{flex-wrap:wrap;gap:6px;display:flex}.cell-title{color:var(--text);align-items:center;gap:5px;font-weight:600;display:flex}.cell-sub{color:var(--text-subtle);margin-top:2px;font-size:12px}.tbl tr.is-timeout td:first-child{box-shadow:inset 3px 0 0 var(--danger)}@keyframes rowFlash{0%{background-color:var(--brand-soft-bg)}70%{background-color:var(--brand-soft-bg)}to{background-color:#0000}}@keyframes cardFlash{0%,70%{border-color:var(--brand-400);box-shadow:var(--sh-2), inset 3px 0 0 var(--brand-500)}to{border-color:var(--border);box-shadow:var(--sh-1)}}.tbl tbody tr.is-new>td{animation:4s ease-out rowFlash}.tbl tbody tr.is-new td:first-child{box-shadow:inset 3px 0 0 var(--brand-500)}.ticket-card.is-new{animation:4s ease-out cardFlash}.poll-bar{color:var(--text-subtle);align-items:center;gap:6px;font-size:12px;display:flex}.poll-dot{background:var(--ok);width:6px;height:6px;box-shadow:0 0 0 3px var(--ok-soft-bg);border-radius:50%;animation:2s ease-in-out infinite pulse}.poll-refresh{color:var(--brand-soft-fg);background:var(--brand-soft-bg);border-radius:var(--r-sm);cursor:pointer;border:0;align-items:center;gap:4px;padding:2px 8px;font-size:12px;display:inline-flex}.poll-refresh:hover{background:var(--brand-ring)}.qr-card{border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-2);background:#fff;padding:16px;display:inline-block}.qr-title{color:#101828;margin-top:10px;font-weight:700}.qr-desc{color:#667085;margin-top:2px;font-size:12px}.tbl-foot{border-top:1px solid var(--border);background:var(--surface-muted);color:var(--text-subtle);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;padding:10px 14px;font-size:12.5px;display:flex}@media (width<=880px){.tbl-wrap{box-shadow:none;background:0 0;border:0;overflow:visible}.tbl-scroll{overflow:visible}.tbl thead{display:none}.tbl,.tbl tbody,.tbl tr,.tbl td{width:100%;display:block}.tbl tr{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--sh-1);margin-bottom:10px;padding:6px 12px}.tbl td{border:0;justify-content:space-between;align-items:flex-start;gap:14px;padding:6px 0;display:flex}.tbl td:before{content:attr(data-l);color:var(--text-subtle);flex:none;padding-top:1px;font-size:12px}.tbl td[data-l=""]:before,.tbl td.no-label:before{content:none}.tbl td>*{text-align:right}.tbl td.cell-primary:before{content:none}.tbl td.cell-primary>*{text-align:left}.tbl tbody tr:hover{background:var(--surface)}}.info-list{flex-direction:column;gap:8px;display:flex}.info-row{grid-template-columns:84px 1fr;align-items:baseline;gap:10px;font-size:13.5px;display:grid}.info-row .k{color:var(--text-subtle);font-size:12.5px}.info-row .v{color:var(--text);word-break:break-word}.info-list.two-col{grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px 20px;display:grid}@media (width<=480px){.info-row{grid-template-columns:72px 1fr}}.timeline{border-left:2px solid var(--border);flex-direction:column;gap:12px;margin-left:4px;padding-left:14px;display:flex}.tl-item{position:relative}.tl-item:before{content:"";border-radius:var(--r-full);background:var(--brand-500);width:9px;height:9px;box-shadow:0 0 0 3px var(--brand-soft-bg);position:absolute;top:6px;left:-21px}.tl-action{color:var(--text);font-size:13.5px;font-weight:600}.tl-meta{color:var(--text-subtle);margin-left:4px;font-size:11.5px;font-weight:500}.tl-note{color:var(--text-secondary);margin-top:2px;font-size:12.5px}.thread{background:var(--surface-muted);border:1px solid var(--border);border-radius:var(--r-lg);padding:12px 14px}.thread-head{justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px;font-size:13.5px;font-weight:600;display:flex}.thread-list{flex-direction:column;gap:8px;display:flex}.thread-item{border-bottom:1px dashed var(--border);padding-bottom:6px}.thread-item:last-child{border-bottom:0;padding-bottom:0}.thread-meta{color:var(--text-subtle);justify-content:space-between;align-items:center;gap:8px;font-size:11.5px;display:flex}.thread-body{color:var(--text);word-break:break-word;margin-top:2px;font-size:13.5px}.composer{gap:8px;margin-top:10px;display:flex}.composer .control{flex:1;min-height:38px}.modal-overlay{background:var(--overlay-bg);-webkit-backdrop-filter:blur(3px);z-index:200;justify-content:center;align-items:flex-start;padding:20px 14px;animation:.16s fadeIn;display:flex;position:fixed;inset:0;overflow-y:auto}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-content{background:var(--surface);border-radius:var(--r-xl);width:100%;max-width:560px;max-height:calc(100vh - 40px);box-shadow:var(--sh-3);border:1px solid var(--border);flex-direction:column;margin:auto;animation:.18s popIn;display:flex;overflow:hidden}@keyframes popIn{0%{opacity:0;transform:translateY(8px)scale(.99)}to{opacity:1;transform:none}}.modal-header{border-bottom:1px solid var(--border);flex:none;justify-content:space-between;align-items:center;gap:10px;padding:14px 16px;display:flex}.modal-header h3{align-items:center;gap:8px;min-width:0;font-size:15.5px;font-weight:700;display:flex}.modal-body{flex:1;padding:16px;overflow-y:auto}.modal-footer{border-top:1px solid var(--border);background:var(--surface-muted);flex-wrap:wrap;flex:none;justify-content:flex-end;align-items:center;gap:8px;padding:12px 16px;display:flex}.modal-close-btn{border-radius:var(--r-sm);width:30px;height:30px;color:var(--text-subtle);cursor:pointer;background:0 0;border:0;flex:none;place-items:center;transition:background .15s,color .15s;display:grid}.modal-close-btn:hover{background:var(--surface-muted);color:var(--text)}.toast-notice{top:calc(18px + env(safe-area-inset-top));color:#fff;border-radius:var(--r-md);z-index:999;max-width:calc(100vw - 32px);box-shadow:var(--sh-3);pointer-events:none;background:#101828f0;align-items:center;gap:8px;padding:10px 18px;font-size:13.5px;animation:.2s slideDown;display:flex;position:fixed;left:50%;transform:translate(-50%)}[data-theme=dark] .toast-notice{color:#101828;background:#ebf0f8f5}.toast-notice.toast-retry{pointer-events:auto}.toast-notice.toast-retry button{color:currentColor;border-radius:var(--r-sm);cursor:pointer;background:#ffffff29;border:1px solid #ffffff47;flex-shrink:0;padding:3px 10px;font-size:12.5px;font-weight:600}.toast-notice.toast-retry button:hover{background:#ffffff47}[data-theme=dark] .toast-notice.toast-retry button{background:#10182814;border-color:#1018282e}@keyframes slideDown{0%{opacity:0;transform:translate(-50%,-12px)}to{opacity:1;transform:translate(-50%)}}.empty{text-align:center;flex-direction:column;align-items:center;gap:2px;padding:44px 16px;display:flex}.empty-icon{border-radius:var(--r-lg);background:var(--surface-muted);width:46px;height:46px;color:var(--text-subtle);place-items:center;margin-bottom:8px;display:grid}.empty-title{font-size:14.5px;font-weight:600}.empty-desc{color:var(--text-subtle);margin-top:2px;font-size:13px}.skeleton{background:linear-gradient(90deg, var(--surface-muted) 25%, var(--surface-hover) 37%, var(--surface-muted) 63%);border-radius:var(--r-sm);background-size:400% 100%;animation:1.4s infinite shimmer}.skeleton.sk-block{height:96px;margin-bottom:12px}.skeleton.sk-table-row{height:56px;margin-bottom:8px}@keyframes shimmer{0%{background-position:100%}to{background-position:0}}.sk-row{border-radius:var(--r-lg);height:86px;margin-bottom:12px}.stars{color:var(--warn);gap:2px;display:inline-flex}.stars .off{color:var(--border-strong)}.row{align-items:center;gap:8px;display:flex}.row.start{align-items:flex-start}.row.wrap{flex-wrap:wrap}.row.between{justify-content:space-between}.row.center{justify-content:center}.row.end{justify-content:flex-end}.col{flex-direction:column;display:flex}.grow{flex:1;min-width:0}.gap-4{gap:4px}.gap-6{gap:6px}.gap-10{gap:10px}.gap-12{gap:12px}.gap-16{gap:16px}.mt-4{margin-top:4px}.mt-6{margin-top:6px}.mt-8{margin-top:8px}.mt-10{margin-top:10px}.mt-12{margin-top:12px}.mt-14{margin-top:14px}.mt-16{margin-top:16px}.mt-20{margin-top:20px}.mb-8{margin-bottom:8px}.mb-12{margin-bottom:12px}.mb-14{margin-bottom:14px}.w-full{width:100%}.shrink-0{flex:none}.d-none{display:none!important}.rows-2{row-gap:8px}.img-viewer{border-radius:var(--r-md);max-width:100%;max-height:68vh;margin:0 auto;display:block}.nowrap{white-space:nowrap}.text-right{text-align:right}.text-center{text-align:center}.muted{color:var(--text-secondary)}.subtle{color:var(--text-subtle)}.strong{font-weight:600}.fs-12{font-size:12px}.fs-13{font-size:13px}.fs-135{font-size:13.5px}.fs-14{font-size:14px}.fs-16{font-size:16px}.mono{font-family:var(--font-num)}.num{font-variant-numeric:tabular-nums}@media (width<=640px){.hide-sm{display:none!important}}@media (width>=641px){.only-sm{display:none!important}}.print-sheet{display:none}@page{size:A4 portrait;margin:12mm 14mm}@media print{html,body{margin:0;padding:0;color:#000!important;background:#fff!important}body>:not(.print-sheet){display:none!important}.print-sheet{color:#000;font-size:13px;line-height:1.7;display:block!important}.print-head{text-align:center;border-bottom:2px solid #000;margin-bottom:16px;padding-bottom:10px}.print-head h2{letter-spacing:1px;margin:0;font-size:21px}.print-head .print-sub{margin-top:6px;font-size:12px}.print-table{border-collapse:collapse;table-layout:fixed;width:100%;font-size:13px}.print-table th,.print-table td{vertical-align:top;overflow-wrap:break-word;border:1px solid #333;padding:8px 10px}.print-table th{-webkit-print-color-adjust:exact;print-color-adjust:exact;white-space:nowrap;width:17%;font-weight:700;background:#f2f2f2!important}.print-table th.th-wrap{white-space:normal;word-break:keep-all}.print-table .cell-wide{width:33%}.print-table .tall-60{min-height:60px}.print-table .tall-80{min-height:80px}.print-sign{gap:36px;margin-top:64px;display:flex}.print-sign .sign-item{text-align:center;flex:1}.print-sign .sign-line{border-bottom:1px solid #000;height:42px;display:block}.print-sign .sign-cap{margin-top:6px;font-size:12px;display:block}}:where(html.theme-anim),:where(html.theme-anim) :where(*){transition-property:background-color,background-image,border-color,color,fill,stroke,box-shadow,outline-color;transition-duration:.32s;transition-timing-function:cubic-bezier(.4,0,.2,1)}:where(html.theme-switching) #themeToggleBtn svg{animation:.46s cubic-bezier(.34,1.42,.64,1) themeIconSpin}@keyframes themeIconSpin{0%{opacity:0;transform:rotate(-150deg)scale(.55)}55%{opacity:1;transform:rotate(8deg)scale(1.1)}to{opacity:1;transform:rotate(0)scale(1)}}::view-transition-old(root){mix-blend-mode:normal;animation:none}::view-transition-new(root){mix-blend-mode:normal;animation:.46s cubic-bezier(.4,0,.2,1) both themeRevealClip}@keyframes themeRevealClip{0%{clip-path:circle(0 at var(--theme-x,50%) var(--theme-y,0))}to{clip-path:circle(150% at var(--theme-x,50%) var(--theme-y,0))}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}::view-transition-old(root){animation-duration:.01ms!important}::view-transition-new(root){animation-duration:.01ms!important}}